Knowledge Base


Network

Additional IP addresses

You can request additional IPs by submitting a support ticket with proper justification in accordance with ARIN's policies for the additional address(es).Once the request is submitted, a support representative will handle the request and respond to the support ticket. Once an additional ...


Why is latency to my VPS high?

Some customers wonder about the latency they see in connecting to their VPS from west coast USA or other countries.Unfortunately there will always be some latency especially when  communicating over a long distance. Our servers are in the east coast USA (North Carolina) and in Texas. ...


Download files and IP addresses for tests

NC Datacenter:Test IP to ping: 208.86.224.34Test files for download:  10MB    100MBTX Datacenter:Test IP to ping: 204.109.62.178Test files for download:  10MB    100MBTest file links as well as other datacenter and network information can be found here .